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Service Hotlines

Reminder

  • To get quick and helpful service, please do a little work before calling for help:
    • Try re-start the computer or device first.
    • Record any error messages (print-screen or take photo).
    • For hardware questions, please find out your computer model number, serial number or warranty number.
    • For software questions, please find out the name and version of the software.

溫馨提示

  • 想有快速又有效的服務? 請你在call我們前先做少少野:
    • 先試一下重新開電腦。
    • 記錄任何錯誤信息 (用print-screen或拍照)。
    • 如為硬件相關問題,請先找出相關的產品型號,序號或保用編號。
    • 如為軟件相關問題,請先找出相關軟件的名稱及版本號。

SXL Service Hotlines

  • Office Hours : 26440219
  • Urgent call : 91628523 (or whatsapp)

Other Vendor Hotlines

  • Always call the hotline to confirm address and opening hours before visiting their service center We cannot guarantee the information below are accurate and up-to-date.

Adobe

APC

Acer 宏碁

  • Web: www.acer.com.hk
  • Service Hotline: (852) 2520 2000
  • Service Center Address: 1801, Prosperity Place, 6 Shing Yip Street, Kwun Tong, Hong Kong. (維修中心:觀塘,成業街6號,泓富廣場1801室)

Apple

Asus 華碩

Buffalo

Canon

  • Web: www.canon.com.hk
  • Hotline: (852) 3191 2333 (Printer, Scanner, Projector)
  • Hotline: (852) 3191 2323 (Fax, Large Copier/Printer)

Cisco

Dell

  • Web: www.dell.com/hk
  • General Hotline: (852) 3416 0910
  • Desktops & Notebook: (852) 2969 3188
  • Servers: (852) 2969 3196

EPSON

  • Web: www.epson.com.hk/en/suppo…
  • Hotline: (852) 2827 8911
  • Service Center: Unit 901, 9IF, Westin Centre, 26 Hung To Road, Kwun Tong, Kowloon, Hong Kong (Near Ngau Tau Kok MTR Station Exit B6)

Fuji Xerox / Xerox

H3C

  • Web: www.h3c.com
  • Hotline: (852) 2907 0456
  • Service Center: Room 2301, 231F Caroline Centre, Lee Gardens Two, 28 Yun Ping Road, Causeway Bay, Hong Kong.

HP

  • Web: www.hp.com.hk
  • Consumer products: 2802 4098
  • Business products: 3002 8555
  • Servers: 2904 8338

IBM

Intel

Lenovo

  • Warranty Registration: www.lenovo.com/hk/warrant…
  • Web: www.lenovo.com/hk
  • Contact Lenovo: www.lenovo.com/contact/hk…
  • Hotline: (852) 3516 8977
  • Service Center
    • Lai Chi Kok: Unit B & C, 10/F, Grandion Plaza, 932 Cheung Sha Wan Road, Lai Chi Kok, Kowloon (Lai Chi Kok MTR Exit C)
    • 荔枝角 長沙灣道932號 興迅廣場10樓B及C室 (荔枝角港鐵站 C 出口)
    • Quarry Bay: Room 1403, 14/F, Chinachem Exchange Square, 1 Hoi Wan Street, Quarry Bay, Hong Kong.
    • 鰂魚涌 海灣街1號 華懋交易廣場14樓1403室 (鰂魚涌港鐵站 A 出口)

LG

Logitech

Microsoft

NEC

  • Web: hk.nec.com/
  • Service Hotline: (852) 2795 5333 (consumer products)

Samsung

Seagate

  • Web: www.seagate.com/
  • Service Hotline: (852) 2347 2038 (Synnex 聯強)
    • 所有SXL出售的Seagate硬碟均為聯強行貨,如你的硬碟不是在本公司購買,請向你自己的供應商查詢。
  • Synnex service center: 新界葵涌大連排道202-210號偉倫中心第一期5樓B1室

SONY

  • Web: www.sony.com.hk
  • Laptop service: (852) 2345 2966
  • Service Center:
    ** Causeway Bay-161F, East Point Centre (Old Wing), 555 Hennessy Road, Causeway Bay
    ** Mongkok-91F., Wai Fung Plaza, 664 Nathan Road, Mongkok.

Symantec

Toshiba

Viewsonic

WD (Western Digital)

  • Web: support.wdc.com/country/c…
  • They have several official distributors for their hard disks
    • With “Synnex” label, call Synnex at (852) 2347 2038
    • With “VST” label, call VST at (852) 2728 7728
    • with “Zodic” label, call Zodic at (852) 2896 6878

Other

  • below are some non-computer related but popular home appliances hotlines:
Brand 品牌 Web site Hotline
Philips 飛利浦 www.philips.com.hk/ 26199663
Samsung 三星 www.samsung.com/ 36984698
Sharp 聲寶 www.sharp.com.hk/ 24102688
Panasonic 樂聲 www.panasonic.hk 24065666
Rasonicc 樂信 www.rasonic.com/ 28612767
Hitachi 日立 www.hitachi-hk.com.hk/ 27535386
LG LG www.lg.com/hk_en/ 35437777
TEAC TEAC www.teac.com/about/global… 31939888
Toshiba 東芝 www.toshiba.com.hk/ 26359222
German Pool 德國寶 www.germanpool.com/ 23336245
PHILCO 飛歌牌 www.philco-intl.com/ 82108210
SIMENS 西門子 www.siemens.com.hk/ 29940361
Whirlpool 惠而浦 www.whirlpool.com.hk/ 24069188
Midea 美的 www.mideahk.com/ 36694826
Fisher&Paykel Fisher&Paykel www.fisherpaykel.com 24211210
3M 3M www.3m.com.hk 28066111
Berlin 柏林牌 www.berlin1967.com/ 23632334 / 23342427
Mitsubishi 三菱 www.mitsubishi-ryoden.com… 24278484
TCL TCL www.tcl.hk/ 24377450
ZANUSSI 金章 www.zanussi.com/ 82030298
Goodway 威馬電器 www.goodwayelectrical.com… 27736773
Daikin 大金 www.cyaircon.com 27850271 / 23596333
SMC 蜆殼電器 www.smc.com.hk/ 25580181
iRobot iRobot www.irobot.com/ 35636521
JVC 星牌 www.jvc.com.hk 27328220
Pioneer 先鋒 www.pioneerhongkong.com.h… 28486488
Brandt 白朗 www.brandt.hk/ 24876066
THOMSON 湯笙 www.thomsonconsumer.com/ 24876066
GENERAL 珍寶 www.general-aircon.com/ 25297555
Carrier 開利 www.carrier.com.hk/ 26842888
Athens 金雅典 www.athens.com.hk 24133718

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