Support

Permanent link to this article: https://www.sxl.net/support/

Remote Support

Rustdeesk is a free software that allow us to remotely control your computer.

Download Rustdesk

  • click here to download > rustdesk.com
  • click the big blue download button
  • on download page, most user should choose the EXE version
  • open the downloaded file, and tell us your code.
  • when we connect to your computer, you need …

    • Service Hotlines

    Reminder

    • To get quick and helpful service, please do a little work before calling for help:
      • Try re-start the computer or device first.
      • Record any error messages (print-screen or take photo).
      • For hardware questions, please find out your computer model number, serial number or warranty number.
      • For software questions, please find out …

    SXL Warranty Policy

    In short:

    • One year on-site warranty on SXL computer system.
    • Peripherals and accessories are serviced by it’s own supplier.
    • No warranty on software, consumables, cables.
    • Warranty service is not to “teach” you how to use something. It is a service to replace or repair a defective thing.

    SXL Business Servers (Class A)

      …

    Repository

    SXL

    • Goindex
    • CDN

    Windows

    • MS ISO

    Linux

    • Jaist
    • Xtom )(proxmox,linux,freebsd)
    • pfsense

    OSS

    • OSDN