Friendly reminder
To get quick, friendly and helpful support, please do a little work before calling for help:
- Try re-start the computer or device first.
- Record any error messages (a print-screen is very helpful).
- Have your computer model number, serial number or warranty number ready.
SXL Service Hotlines
- Office Hours : 26440219
- Non-office Hours : 91628523 (urgent only)
Other Vendor Hotlines
| Brand |
Support Hotline / Information |
| Adobe |
|
| Acer |
- Service Hotline: 25202000
- Service Center: 1801, Prosperity Place, 6 Shing Yip Street, Kwun Tong. 觀塘，成業街6號，泓富廣場1801室。
|
| APC |
|
| Apple |
|
| Asus |
- Distributor (Hornington): 27930369
|
| Buffalo |
- Distributor (Hornington) : 27930369
|
| Canon |
|
| Cisco |
|
| Dell |
- Business products: 29693188
- PowerEdge & PowerVault servers: 29693196
|
| HP |
- Business products : 30028555
- Proliant Servers: 29048338
- Home products: 28024098
|
| IBM |
- Server: 82058233
- General: 28256668
|
| Intel |
|
Lenovo
聯想 |
Online Services:
Service Hotline:
- ThinkCentre/ThinkPad: 25163969
- IdeaCentre : 25163933
- IdeaPad : 25163919
- 24 x 7 Hotline: 81002171 (only for those who UPGRADED to 24×7 warranty services)
ThinkPad Service Center Address:
- Rm 1403-5, 14/F, Chinachem Exchange Square, 1 Hoi Wan St, Quarry Bay
鰂魚涌 海灣街1號 華懋交易廣場14樓1403室
辦公時間 : 星期一至五 9am-6pm; 星期六 9am-1pm; (星期日及公眾假期休息)
- Room A, 2/F Leroy Plaza, 15 Cheung Shun Street, Cheung Sha Wan, Kowloon (MTR Lai Chi Kok station Exit D2)
長沙灣長順街15號利來中心2樓 A室 (港鐵荔枝角站D2出口)
辦公時間 : 星期一至五 11:30am-7:30pm; 星期六: 10am-3pm;(星期日及公眾假期休息)
International Warranty Service:
- Toll free call: 800-8103315 / Press 1
- Email: iws@lenovo.com
|
| LG |
|
| Microsoft |
|
| NEC |
|
| Seagate |
Distributor Synnex
- Hotline: 23472038
- Service Centre: 新界葵涌大連排道202-210號偉倫中心第一期5樓B1室
|
| Sony |
|
| Symantec |
|
| Toshiba |
- Distributor Chevalier: 23323388
|
| Viewsonic |
- Warranty Registration 產品保用登記 : Here
- Service Hotline: 31022900
|
| Western Digital |
- With “SYNNEX” Label -> Contact Synnex (Tel: 23472038)
- With “VST” Label -> Contact VST (Tel: 27287728)
- With “ZODIC” Label -> Contact Zodiac (Tel: 28966878)
|
| Xerox |
|
