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Frequently Asked Questions

Question How to setup Outlook Express for my email account?

Answer You should know the following information before you continue:
1. your email address (example: xxx@mycompany.com)
2. your password (default is "password")
3. your mail server name (default is mail.mycompany.com)
* in this example, please change "mycompany.com" to your own domain name.

Steps to setup Outlook Express:

- close all programs, open Outlook Express
- click Tools > Accounts
- click Add > Mail
- In Display Name: input your name, click Next
- In Email Address: input your email address, click Next
- In My incoming mail server is: choose POP3
- in "Incoming Mail (POP,IMAP,HTTP) Server", input your mail server name (example: mail.mycompany.com)
- in "Outgoing Mail (SMTP) Server", input your mail server name again
- click Next]
- in Account Name, input your full email address (example: xxx@mycompany.com)
- in Password, input your password (by default, your password is "password")
- tick Remember Password
- click Next > Finish
- double-click the account you just created
- click the "Servers" tab
- tick "My server requires authentication"
- click OK, click Close
- try to send yourself an email