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Frequently Asked Questions

Question How to change my FTP password?

Answer You will need a FTP client program which can send "raw" FTP commands.  The following example is based on Filezilla (Filezilla is a free FTP program, download at http://filezilla.sourceforge.net)

1. Open Filezilla
2. Login to your ftp account
3. Click Server > Enter raw ftp command
4. Input the following command (substitute oldpassword and newpassword with your own value)
  SITE PSWD oldpassword newpassword

5. Press OK

Note: Password must be 3 - 10 characters in length, only numbers and alphabets are allowed