We
offer a low cost
solution for small to medium companies with 5-50 computer users who want
to out-source their IT support services. It is similar to having a part-time IT department inside your company.
Fixed Monthly Fee - For a fixed and low monthly fee, we will provide all the service
that a typical IT department will do, such as
- Telephone support
- On-site technical support
- On-site IT consultancy to management
- Repair works on hardware devices
- Preventive maintenance - such as verify backups,
update anti-virus, check log
- Regular maintenance - such as software updates, add new user, change password,
etc.
Similar to an IT department, we do not cover the cost
of hardware replacement, but we only charge the hardware at cost.
We have extensive knowledge and experience on PC, LAN, Internet and
most hardware devices. We also specialized on supporting software from
Microsoft, Linux, Adobe, Symantec and most proprietary
software commonly used in Hong Kong, such as Tradelink.
Quick Response - We have human answered support hotline, or you can
call your dedicated
technician directly on his mobile. For urgent problems, our technician can
usually reach your office in 2 hours.
No Contract - You are not required to sign any contract, you only pay the fee as long
as you are happy with our service, and we believe you will.
Low Cost - A normal small office with 10 computers and a server only cost HK$2200
per month. Call us now for a free on-site check, and get a quote
customized for your needs.
Act Now - Be prepared now, looking for a technician when you have a problem is
not the smartest thing to do, because a good technician may not be helpful
until he get familiar with your business systems.
